TERMS & CONDITIONS OF SALE CANCELLATIONS, CHANGES & RETURNS

Accepted only with prior written approval from Nero Prints.

No cancellations will be accepted if order is in process.

Any costs incurred by Seller prior to acceptance of cancellation will be invoiced.

Changes to orders (post quote approval, prior to production) will usually require an extra cost.

PRODUCT & COLORS

Nero Prints cannot guarantee exact shade, color, size, texture, consistency in quality or construction of finished goods as they vary from lot to lot. Customer may check actual product prior to ordering if this is a concern or issue. Exact duplication of colors including PMS (pantone matching system) colors is not always possible, Nero Prints will always attempt to match the colors as closely as possible.

TRADEMARKS

Customer assumes complete responsibility for artwork and warrants that they have the right to use the marks, symbols, or designs depicted in the artwork. Nero Prints solely relies on the customer’s representation that they are authorized to utilize any copy or marks and Customer holds Nero Prints harmless and will indemnify Nero Prints for any and all claims resulting from printing, embroidery or other embellishments performed for customer by Nero Prints.

SHIPPING

Title to the goods shall pass to Customer upon delivery to customer or common freight carrier at the shipping point. Nero Prints is not responsible for delays, lost goods or damages caused by the freight carrier but will assist in tracking shipments. Shipping dates are estimated and not guaranteed. If you have a hard deadline or in-hands date, please verify this at the beginning of the order process with your sales representative.

DELAYS

In the event Nero Prints shall be unable or fail at any time to make or supply the goods ordered due to any condition, contingency, delay, failure or cause beyond the control of Nero Prints and whether or not any such contingency is presently occurring, Nero Prints SHALL NOT BE LIABLE TO BUYER FOR FAILURE TO SUPPLY DURING THE PERIOD AND TO THE EXTENT OF SUCH DISABILITY INCLUDING SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING PROFITS OR PROFITS LOST).

LIMITATION OF LIABILITY

In no event shall Nero Prints be liable to Customer for any amount greater that the amount paid to Nero Prints to provide goods or services.

All transactions are subject to and governed by the laws of the State of Arizona.