ABOUT NERO
NERO REVIEWS
Kendal Macumber
“I have used Nero Prints since 2015, on multiple shirt projects for personal and for work when I was at Fox Restaurant Concepts. Nero helped us turn around shirts for Blanco almost immediately so we could get them on time for our event.
The quality of the print and color has always been incredible. Everyone has always been so satisfied and happy with the shirts once we received them!
Price point is very affordable for the quality or print/shirts/turnaround time.
Nero is always my go to when I need shirts done. I typically work with Brandon and Nick and they both do
a wonderful job! I highly recommend this place, you will not be disappointed!!”
Julianna Steckler
Charlene Ruff
WHAT WE'RE WORKING ON
FREQUENTLY ASKED QUESTIONS
How long does it take to get something printed?
Different items have different production schedules, but to encompass everything and to allow for plenty of time our policy is 10-14 business days.
Is there a minimum quantity when placing an order?
It depends on the item ordered. Screen-printed and embroidery items are 12, other items such as vinyl-printed items and our signage offerings have no minimum quantity required.
Where are the screen charges or set-up fees that everywhere else includes?
How do I go about paying?
What groups or organizations do you do work for?
Is there a minimum order?
Yes, for apparel, there is a 24 piece minimum, same style, same design, same size (adult or youth). Promo products minimums vary.
Can I mix & match sizes and styles with my order?
Do you offer specialty printing?
Do you have a catalog of items?
How long does it take to get my order?
Do I have to pay for my order now?
What is digitizing?
Digitizing is the process of converting your artwork into a file that the embroidery machine can read. It is a one-time charge and can be used over and over again for that specific design.
Our friendly and helpful staff will walk you through the order process.
Satisfaction Guaranteed
Our goal is to make sure that you are 100 % completely satisfied with your order.
Quality products, professional service, fair pricing, and fast turnaround
We want you to tell all your friends how happy you were with our service!
Can I bring my own items in and have you print on them?
Can I include different apparel items or different colored items in the same order?
Can you bag, tag and label the individual pieces of my order for me?
Do you offer personalization? Such as individual names and numbers?
How much does it cost to have apparel custom printed?
What are the minimum quantities for apparel?
What are the requirements for my artwork?
Unfortunately, a picture taken with your iPhone, of a logo hand-drawn on a napkin doesn’t really work with our software and printing process. We have an Art Requirements page that can be downloaded here. Feel free to contact us if you have any further questions, we’d be happy to help you.
I don’t have any artwork, can you help?
We certainly can! Fill out our Quote request form with the item you want printed, in the details mention you would like to use our graphic design service, describe as best you can, and we will contact you to and work together to get you a high-quality logo or graphic.
Do you offer proofing?
We want to make sure that we do it the right way, the first time. To ensure we are on the same page we will send a digital mockup after receipt of your art and specifications. If there are any changes necessary we will repeat that process until approved. Physical samples are available in some cases, for a fee.
Do you offer Pantone Color Matching?
Our experienced staff can custom mix ink colors to your specifications. Pantone matches generally incur a fee per color, because it is it’s own separate process that takes time and precision.
I don’t have any artwork. Can you help?
Sure. Our graphic artist can help you create the design that you are looking for or tweak your current design. Fee based.
I have my own artwork. Is that ok?
Does all the hardware come with my banner stands/tents/flags?
What are some good tips to care for my magnetic sign?
When storing, it is best to keep flat with both sides protected from scratching. Make sure the surface the magnet is being applied to is clean and free of any water, dirt, or wax. Cleaning the surface and the magnet itself every so often will be helpful in extending the life as well.
What are some good tips to care for my vinyl banner?
Rule Number 1: Avoid folding wherever possible. It is better to roll your banner to avoid visible creases. If there is a dirt or scuffs needing to be cleaned, use a mild soap solution, and avoid scrubbing too aggressively. Be gentle, and the sign will last as long as you need it to.
What should my sign look like?
Things to consider when designing or having a sign designed are placement, size, colors and what the customer will see. Your sign should be clear and concise in the information it conveys. You want the image/words to be large enough to read easily and maximize the space, without crowding.
Why do I need a custom sign for my business?
Signs are one of the most economical, effective, and efficient advertising tool a business can invest in. A sign is your introduction and handshake with those passing by, identifying your business to existing and potential customers. 24/7, your signage will leave an impactful impression on your customers.